Role Description

The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes:

• Gathering setup data.
• Leading client and internal meetings to support data interface and billing system setups.
• Coordinating with vendor partners to ensure a smooth transition to the Client Success and Service Delivery teams post go-live.

This role leads cross-functional teams through 1–3 month onboarding projects and brings:

• Strong project management skills.
• A solid understanding of the revenue cycle.
• The ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

Qualifications

• Bachelor’s Degree.
• Five (5) years of related project management experience.
• Effective oral and written communication skills.
• Experience managing multiple projects.

Requirements

• Working knowledge of Revenue Cycle Management specific to coding and billing.
• Working knowledge of project management tools and software.
• Strong strategic thinking skills.
• Strong complex project implementation skills.
• Strong process development skills.
• Strong word processing, spreadsheet, database, and presentation software skills.
• Strong management level oral, written, and interpersonal communication skills.
• Strong presentation development and delivery skills.
• Strong decision-making skills.
• Strong time management skills.
• Strong organizational skills.
• Ability to independently and successfully apply business process acumen to process improvement projects.
• Ability to influence, negotiate and lead across internal constituencies regardless of title or authority.
• Ability to work against a plan, meet deadlines and produce deliverables relative to target dates.
• Ability to establish trust and credibility at all levels of an organization.
• Ability to communicate with a variety of stakeholders from both internal and external organizations.
• Ability to effectively work with a diverse set of stakeholders to coordinate project implementations.
• Ability to take initiative and effectively troubleshoot while focusing on innovative solutions.
• Ability to exercise sound judgment.
• Ability to handle highly sensitive and confidential information appropriately.
• Ability to initiate and maintain professional relationships.
• Ability to remain flexible and work within a collaborative and fast-paced environment.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.

Benefits

• Eligible for Ventra performance-based incentive plan.
• Base Compensation based on various factors unique to each candidate.
• Eligible for a discretionary incentive bonus in accordance with company policies.

Travel

Remote - Not required unless specifically requested in service of a particular client.