Commutatus logo
Commutatus

We build awesome digital products.

Customer Support Specialist

Customer SupportCustomer SupportFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$25 - $35 / hour

Seniority

Senior

Bachelor DegreeEnglishSpanish

Job Description

• Provide users with tier 3 platform and technical support • Assist other teams by gathering and reporting on account data • Efficiently resolve customer inquiries on the first contact • Build proactive relationships with high-priority clients

Job Requirements

  • 4-year college degree
  • Outstanding verbal and written communication skills
  • Computer proficiency
  • A data-driven approach to problem-solving
  • Experience working in customer support or the SaaS industry

Benefits

  • Health insurance
  • Flexible vacation policy
  • Opportunities to work with other departments

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