Looking for a #FiveStarCareer? We know just the place!
User Operations, Product Support
Location
United States
Posted
3 days ago
Salary
$40K / year
Seniority
Senior
Job Description
Job Requirements
- Bachelor’s Degree (or equivalent degree)
- Tech fluency - you should be comfortable operating primarily (or exclusively!) online through a variety of tools and platforms
- The ability to calibrate your message to a variety of technical- and nontechnical audiences, always remaining clear, precise, and diplomatic
- The patience and focus to deliver consistent, quality work
- A positive, can-do attitude
- Tenacity - you can make sense of novel problems and work through them until the end
- Comfortable with role shifting as priorities shift
- Experience using spreadsheets like Google Sheets or Excel to sort through large datasets is a plus
- Fluent in legalese - you can make sense of laws and regulations to determine what they mean for real-life consumers and businesses
- Solid online sleuthing skills - Ability to navigate government datasets/databases
- Basic knowledge of what Yelp does and why (knowledge of Yelp Products and Product flows is a plus)
Benefits
- Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
- 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
Related Guides
Related Categories
Related Job Pages
More Operations Jobs
Manufacturing Operations Analyst
CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. Responsible and diverse group of 340,000 team members in more than 50 countries Strong over 55-year heritage Trusted by clients to unlock the value of technology to address the entire breadth of their business needs Delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering Market leading capabilities in AI, generative AI, cloud and data Deep industry expertise and partner ecosystem
The analyst ensures the accurate flow of materials and data across ERP and manufacturing systems, supporting semiconductor and optics manufacturing by optimizing supply chain processes and resolving system discrepancies. This role involves serving as a technical SME for system errors, performing BOM translation, and leading initiatives for new technology implementation like FBDI Mass Transaction capabilities.
Senior Consultant, Sales Operations
MerativeA data and software partner for health and government social services, with tech and expertise to drive real progress.
Sales Operations Lead managing tools and processes for sales effectiveness
This role involves reviewing and validating complex documents after a financing offer is accepted, focusing on ensuring the customer's dashboard is configured correctly and contacting vendors to collect required diligence reports for CRE loans. The specialist will also facilitate the collection of these reports, vet submitted documents for accuracy and compliance, and assist in developing policies to improve closing efficiency.
Retirement Plan Operations Specialist
Guidant FinancialHelping small business owners get financing to start, buy or grow a business.
This is a fantastic opportunity to work from the comfort of your own home! We are excited to offer a fully remote position with a reputable and thriving company. Currently, we are recruiting in select states across the US: AZ, FL, GA, ID, KS, LA, MI, M...
