• Manage the overall day to day operations for the Settlement Management process, including the scope of Acxion oversight for assigned Business Units • Develop and maintain relationships with extended business functions within Lamb Weston and be the first point of contact for escalation on disputes and deduction resolution • Have oversight of your team/people leading the operation meetings with Acxion and be a go to person for the team with any needed support or questions as well as helping backup when others are out of office. • Oversight and execution capabilities of Sales Excellence and Salesforce support • Act as a liaison between extended business functions, customers and Acxion to ensure accurate and timely completion of assigned tasks. • Oversite of Key Performance Indicators for the department. • Plan, evaluate, and improve the efficiency of business processes and procedures (including Acxion responsibilities) to enhance speed, quality, efficiency, and output. • Make business decisions that are financially responsible, accountable, and justifiable in. • Have oversight of the review process for the write off ledgers to monitor the under the threshold dollar value short pay write offs to ensure there is no incorrect write offs and no revenue leakage. • Work with Human Resources/Recruiters to recruit, interview, select, hire, and employ an appropriate number of employees. • Support Acxion in their hiring practices, as needed. • Provide oversight and direction to the employees in accordance with the organizations policies and procedures. • Coach, mentor, and develop a team of 5 or less individuals, including overseeing new employee onboarding and providing career development planning and opportunities • Consciously create a workplace culture that is consistent with the overall organization and emphasizes the Lamb Weston mission, vision, and values. • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning. • Own and drive continuous process improvement projects • Oversight of department SOX controls for completeness and accuracy. • Other Duties as assigned to support the business • Other duties, analytics and projects as assigned to support the business.