Role Description

This role offers the opportunity to lead operational governance for global etail and retail business initiatives, ensuring that product, pricing, placement, and promotion plans are executed with consistency and clarity. You will serve as a critical bridge across cross-functional teams, aligning demand planning, launch readiness, content operations, and program tracking to drive measurable business outcomes. Working in a collaborative and dynamic remote environment, you will streamline workflows, leverage automation and AI-enabled processes, and ensure operational excellence. The position emphasizes strategic coordination, structured program management, and data-informed decision-making, providing direct impact on business performance. You will interact with multiple stakeholders globally, enabling alignment and efficiency across marketing, sales, analytics, and product teams. This role is ideal for a highly organized, proactive professional passionate about optimizing business operations in etail and retail channels.

• Maintain structured visibility and governance across Product, Pricing, Placement, and Promotion plans for etail and retail channels.
• Coordinate demand planning workflows, aligning analytics, business marketing, and forecast management while ensuring follow-through on escalations and adjustments.
• Manage global content operations, including intake, triage, and routing of content requests, monitoring progress, and ensuring timely delivery.
• Oversee product launch planning, maintaining launch trackers, managing NPI unit allocations, and coordinating milestone progress across marketing and sales teams.
• Identify opportunities to streamline operational processes, implement automation or AI-enabled workflows, and ensure consistent program execution.
• Serve as a central point of communication for cross-functional initiatives, tracking dependencies, risks, and outcomes across global teams.

Qualifications

• Extensive experience in project or program management, preferably in retail, consumer, marketing, or technology environments.
• Proven ability to manage complex, cross-functional initiatives and coordinate multiple stakeholders.
• Strong organizational, process management, and operational discipline skills.
• Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams.
• Detail-oriented, proactive, and capable of bringing clarity and structure to complex workflows.
• Experience with demand planning, content operations, launch readiness, and process governance preferred.
• Familiarity with project management tools such as Workfront, Asana, or similar platforms is advantageous.
• Interest in leveraging automation and AI-enabled workflows to enhance operational efficiency.

Benefits

• Competitive base salary range: $82,000 - $117,000, depending on location, skills, and experience.
• Eligibility for discretionary bonus programs and incentive plans.
• Comprehensive health benefits including medical, dental, and vision coverage.
• Life insurance, short-term and long-term disability coverage.
• 401(k) plan with company match and employee stock purchase program.
• Flexible paid time off, including holidays, sick leave, and parental leave.
• Opportunities for professional development and career growth in a global remote work environment.
• Up to 10% travel as required for business operations.

Company Description