• Proactively partner with State and Local Government market leadership to develop and execute on administrative and operational tasks • Provide insights to enhance delivery models & outcomes to further the market's goals • Provide proactive support on tracking project staffing and ensuring all staff are aligned to sufficient billable work • Build & maintain relationships with key stakeholders covering a range of internal Guidehouse business sectors • Collaborate with implementation & business development teams to enhance service delivery • Understand, meet, and exceed the assigned market's operational key performance indicators • Ability to review data to determine operational impacts and needed actions • Continual improvement of market process flows to lower cost and improve outcomes • Support CE&I-Segment wide priorities as assigned • Interacting with market staff and vendors and/or subcontractors, answering questions, and resolving issues • Provide project-specific support on invoicing, budget tracking, revenue forecasts, and project set up