Vheda Health logo
Vheda Health

Accelerating health equity for everyone by providing simple access to care from anywhere.

Bilingual Clinical Support Specialist

Customer SupportCustomer SupportFull TimeRemoteJuniorTeam 51-200Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Florida + 3 moreAll locations: Florida, Illinois, Kentucky, Maryland

Posted

35 days ago

Salary

$40K - $70K / year

Seniority

Junior

Associate Degree1 yr expSpanishEnglish

Job Description

• Contact members promptly regarding out-of-range vital signs or device readings. • Assist members with the use of mobile care management devices. • Communicate with members to identify risks and educate them on recommended device ranges. • Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives. • Maximize members' access to available resources for optimal care. • Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

Job Requirements

  • Fluent in Spanish
  • Current and active RN license.
  • Minimum of 1-3 years of experience in a critical care setting.
  • Understand chronic disease management and progression (e.g., Diabetes, Hypertension, Congestive Heart Failure, Asthma, COPD, Weight Management, Mental/Behavioral Health).
  • Proficient with technology and web-based applications.
  • Proven ability to work effectively in a remote setting, demonstrating strong communication and collaboration skills.
  • Demonstrate effective communication skills with compassion and empathy.

Benefits

  • Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance
  • 401(k)
  • Unlimited paid time off
  • 12 paid company holidays
  • Engaging team events

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