The specialist provides care management services and evidence-based short-term psychotherapy to patients with behavioral health needs, acting as a key resource for Care Teams across a region of primary clinics. Responsibilities include screening, developing care plans, coordinating with psychiatric consultants, and documenting patient encounters.

Financial Counseling Associate helping patients obtain funding for medical services

The Case Manager will use clinical judgment to assess member needs, develop care plans to meet identified goals, and monitor the effectiveness of these plans. Responsibilities also include supporting member access to quality care and coordinating with internal and external resources and providers.

The Readmissions Counselor serves as the primary contact for students seeking to return to WGU, managing all communication channels to guide them through the re-enrollment process. This role involves processing applications, ensuring compliance with standards, and collaborating across various university departments to facilitate a seamless return for students.