This role involves owning the design and health of core sales dashboards to establish a single source of truth, while analyzing performance trends to pinpoint pipeline gaps and bottlenecks. The manager will also translate high-level sales requirements into technical briefs for CRM enhancements and lead User Acceptance Testing for system updates.

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us dev...

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us dev...

This role supports sales operations by managing CRM data, maintaining reports and dashboards, and assisting in improving key revenue processes across sales, account management, marketing, and customer success functions. Primary duties include owning system governance, developing analytics, documenting processes, and supporting sales planning cycles.