Account Data Analyst

Data AnalystData AnalystFull TimeRemoteJuniorTeam 10,001+Since 1892H1B SponsorCompany SiteLinkedIn

Location

Wisconsin

Posted

3 days ago

Salary

$70.4K - $105.6K / year

Seniority

Junior

Bachelor Degree1 yr expEnglishERP

Job Description

• Support sales, service, and order management teams by validating and remediating requested customer information • Accurately enter data into CRM and ensure accuracy in all ERP systems • Provide first level support to downstream users as needed • Simplify and maintain sales operations processes and policies using lean methodologies to continuously improve customer account data • Execute processes to support customer account requests within the agreed upon support level agreement • Coordinate all activities related to quarter and month end customer support • Act as a cross-functional coordinator to resolve customer issues & complaints arising from account requests

Job Requirements

  • Bachelor’s degree or equivalent work experience in order management, customer sales/service, data entry or similar experience
  • Minimum 1 year of experience in sales support, order management, customer service and/or data administration roles
  • Excellent written and verbal communication skills
  • Familiarity with MS Office, Excel, Word, PowerPoint
  • Strong English capability in both spoken and written
  • Must have a dedicated home office that includes high speed internet access or if local, can work from GEHC Waukesha office
  • Legal authorization to work in the U.S. is required.

Benefits

  • Medical, dental, vision insurance
  • Paid time off
  • 401(k) plan with contributions
  • Life, disability, and accident insurance
  • Tuition reimbursement

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