Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Virtual Customer Service Manager

Customer SupportCustomer SupportFull TimeRemoteLead

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Lead

CommunicationActive ListeningProblem Solving

Job Description

Role Description

We are seeking enthusiastic, hard-working, and friendly individuals to join our team and provide exceptional support to our network of clients. This pivotal role requires outstanding people skills and a deep commitment to our mission: “To protect every child and serve all working people.” Enjoy the flexibility of a 100% remote position where you can achieve a rewarding income while setting a schedule that works for you and your family.

Qualifications

  • Excellent communication skills, including active listening and problem-solving
  • Adaptable and eager to learn, thriving in changing environments
  • Ability to work independently and collaborate effectively as part of a team
  • Strong work ethic with a drive to succeed

Requirements

  • Excellent communication skills, including active listening and problem-solving
  • Adaptable and eager to learn, thriving in changing environments
  • Ability to work independently and collaborate effectively as part of a team
  • Strong work ethic with a drive to succeed

Benefits

  • Flexible schedule with weekly pay
  • Work from anywhere with a fully remote setup
  • Weekly trainings led by top leaders to sharpen your skills
  • Comprehensive life insurance coverage to protect your future
  • Health insurance reimbursement to prioritize your well-being
  • Access to industry-leading tools and technology to help you thrive

Next Steps

In line with our commitment to community wellness, all interviews are conducted via Zoom video conferencing for safety and convenience. Join AO today and make a meaningful difference — together, we protect every child and serve all working people!

Job Requirements

  • Excellent communication skills, including active listening and problem-solving
  • Adaptable and eager to learn, thriving in changing environments
  • Ability to work independently and collaborate effectively as part of a team
  • Strong work ethic with a drive to succeed

Benefits

  • Flexible schedule with weekly pay
  • Work from anywhere with a fully remote setup
  • Weekly trainings led by top leaders to sharpen your skills
  • Comprehensive life insurance coverage to protect your future
  • Health insurance reimbursement to prioritize your well-being
  • Access to industry-leading tools and technology to help you thrive
  • Next Steps
  • In line with our commitment to community wellness, all interviews are conducted via Zoom video conferencing for safety and convenience. Join AO today and make a meaningful difference — together, we protect every child and serve all working people!

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