Transforming the way construction and industrial supplies are delivered.
Customer Service Operations Representative (EST)
Location
United States
Posted
1 day ago
Salary
$24 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
The role:
Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.
What you will do:
Facilitate deliveries from booking to successful drop-off and everything in between
Provide best-in-class support for our customers and drivers via chat and phone
Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
Provide operational feedback and identify pain points for the team to optimize logistics
What you will need to have:
Fun personality, positive attitude, eagerness to learn
Strong critical thinking and problem solving acumen
Excellent written and verbal communication skills
Top-notch customer service skills
Proficient in G-Suite (Google Docs, Google Sheets)
What's in it for you:
You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.
Who are we?
We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our team works remotely across the U.S., with headquarters in Ventura, CA. Learn more at curri.com.
Job Requirements
- Fun personality, positive attitude, eagerness to learn
- Strong critical thinking and problem-solving acumen
- Excellent written and verbal communication skills
- Top-notch customer service skills
- Proficient in G-Suite (Google Docs, Google Sheets)
Benefits
- Opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work
- Focus on work/life balance; we care about family and personal development
- Competitive salary and benefits including health, dental, vision, 401K, and an equity compensation grant
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Email Response Specialist | Remote
Invicta SoftwareInvicta Software is an Equal Opportunity Employer. We are an equal opportunity employer aiming to build a diverse team. We do not discriminate on the basis of ethnicity, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We’re open and inclusive, and it’s important to us that you are too.
The specialist will manage and respond to a high volume of incoming emails or chats promptly and professionally, providing accurate information to resolve inquiries and enhance client satisfaction. This includes coordinating with internal teams for complex requests and maintaining organized records of all communications.
Investigator Support Representative
Aston CarterAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
The role involves serving as a key point of communication and support for investigative sites, coordinating lab results, managing accession holds, and handling site inquiries related to studies. Key duties include notifying relevant parties of results, monitoring and resolving holds, updating databases, and providing support via phone and email.
Customer Support Specialist
AmazonAmazon is the largest online retailer in the world. The Fortune 500 company offers traditional and e-books, household items, apparel, electronics, movies, music
Provide world-class customer service as a Brand Ambassador, resolving inquiries across multiple channels, delivering product information, and ensuring customer satisfaction while demonstrating comprehensive knowledge of the product range.
Associate Manager, Customer Support
Applied SystemsTransforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other, too. At Applied, we have a mission and a vision that guide us, values that anchor us, and a determination to achieve that propels us forward. We push the boundaries of innovation to solve the biggest challenges in insurance – helping us earn the title of indispensable partner from our customers. Our teammates show up as they are, creating an authentic environment that fosters collaboration, curiosity and connections – and one that doesn’t waste time on the unnecessary confines of corporate bureaucracy or hierarchy. No matter the role or title, you have a voice at the table, space to work hard and achieve, and unending opportunities to be a great teammate.
The Associate Manager of Customer Support leads a team ensuring productivity and quality in customer service, addresses technical issues, and manages escalations while partnering with other departments.
