Role Description

The Director, Microsoft Digital Workplace is a key leadership role responsible for driving the architectural strategy and execution for large-scale, complex client engagements. This role involves collaborating with a team of architects, setting the technical vision, and ensuring alignment with business goals and client needs. The Director serves as a trusted advisor to clients, guiding them through technical transformations and ensuring the delivery of innovative, scalable, and secure solutions.

• Engage as a trusted C-suite advisor to shape and advance Microsoft Digital Workplace transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Pharma, Utilities, Financial Services or Insurance.
• Collaborates with a team of architects, providing technical guidance, career development, and fostering a collaborative environment.
• Architectural Governance: Establishes and enforces architectural standards and best practices across the organization, ensuring consistency and quality in technical solutions.
• Leads efforts to introduce and adopt new technologies, tools, and frameworks that enhance the company’s digital workplace architecture capabilities.
• Works closely with senior leadership, engineering, and product teams to ensure that architecture is aligned with broader business strategies.
• Identifies architectural risks and develops mitigation strategies to ensure the successful delivery of solutions.
• Drives continuous improvement of architectural processes, tools, and frameworks, ensuring the organization remains at the forefront of technological innovation.
• Represents the organization as a thought leader in architecture, contributing to industry conferences, publications, and client engagements.
• Experience working within segments of WWT’s Global Service Provider (GSP) business – TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.

Qualifications

• Bachelor’s Degree required; Master’s degree preferred.
• A minimum of 15 years of progressive experience in a related field required.

Requirements

• Deep expertise in modern workplace architectural practices, including cloud-native architectures, M365, Teams Voice, Active Directory, and DevOps practices.
• Extensive experience in leading and developing high-performing teams of architects, with a focus on mentoring and professional growth.
• Ability to align architectural decisions with business strategy, balancing technical innovation with business outcomes.
• Exceptional communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Experience working in a collaborative, cross-functional environment, with the ability to drive alignment across multiple teams and stakeholders.
• In-depth knowledge of industry trends, emerging technologies, and competitive landscape in technology consulting and architecture.
• Strong problem-solving abilities, with a track record of resolving complex architectural challenges and driving successful project outcomes.
• Expertise in architecture tools and platforms, including cloud platforms, CI/CD pipelines, and infrastructure-as-code frameworks.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program.
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.