• Partner with Sales and Marketing leadership to align Field Operations priorities with broader commercial goals, ensuring seamless business execution. • Establish and oversee the governance framework for field operations, driving consistency, accountability, and prioritization across the team. • Translate complex commercial goals into scalable operating plans and a clear 12-18 month roadmap for field capabilities. • Manage the partnership with the Managed Service Provider (MSP) for Veeva CRM, monitoring performance to ensure external resources align with the operational roadmap. • Lead the change management strategy for new technology rollouts, process updates, and organizational pivots. • Develop and execute comprehensive communication and training plans, in partnership with Commercial Enablement & Training, to maximize field adoption of new tools and systems. • Proactively identify opportunities to streamline workflows and partner with field leadership to resolve operational bottlenecks. • Lead the operational workstream for product launches, ensuring the field force is deployed with precise targeting, optimized call plans, and fully validated tools prior to Day 1 in the field. • Integrate qualitative field feedback into launch planning discussions to ensure resource allocation and pull-through strategies are realistic and effective. • Act as the primary liaison for field teams within Home Office, ensuring that tools, messaging, and processes are designed to meet their daily needs.