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Jerry

Jerry helps you save money on car expenses. Named a LinkedIn 2021 Top Startup.

Call Center Agent

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteMid LevelTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

2 days ago

Salary

$19 - $21 / hour

Seniority

Mid Level

2 yrs expEnglish

Job Description

• Respond to inbound calls from existing customers • Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. • Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy • Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation

Job Requirements

  • Has 2+ years of experience working in a call center environment
  • You can multitask and manage multiple competing priorities
  • You are passionate about helping others

Benefits

  • We will pay for your P&C license (expected within 60 days after starting)
  • Medical, dental, vision insurance
  • 401K match
  • Ability to work remotely (we provide work equipment)
  • Ongoing training and mentorship from our leadership team
  • An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them
  • Flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.

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