Customer Service Representative, Bilingual
Location
New Jersey + 1 moreAll locations: New Jersey, Pennsylvania
Posted
3 days ago
Salary
Not specified
Seniority
Junior
Job Description
Job Requirements
- Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary for satisfactory job performance.
- One year of experience performing customer support activities, preferably in a call center.
- Working knowledge of contact with the public and telephone; modern office procedures and methods.
- Good verbal and written communication skills.
- Ability to electronically document records to a web-based chart.
- Intermediate skills with Microsoft Office, email and internet.
- Good problem-solving and listening skills.
- Must exhibit the ability to work with the public under stressful circumstances in a fair, calm, and understanding manner and obtain positive results.
- Skill in the operation of a variety of office equipment, including computer and networks.
- CRM experience and/or Medicaid experience a plus.
- Bilingual (English/Spanish) skills required.
Benefits
- Generous Paid time off.
- Annual bonus potential.
- Retirement Savings: We will support you as you save for your future.
- Career Growth Opportunities: We help you thrive, so together, we can grow.
- Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
- Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
The Virtual Safety Companion remotely observes assigned patients using in-room cameras with audio, providing verbal interventions and alerting bedside staff when assistance is needed. This role involves close collaboration with clinical staff to escalate patient conditions and ensure patient safety through continuous monitoring and accurate documentation.
Customer Support Expert at a YC-backed AI Startup
Immediate Hiring No Experience Needed Remote Work Full Training Provided
AO Globe LifeJoin AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you begin as an agent and customer service representative in the life insurance industry and grow into a future leader in management. All interviews are conducted via Zoom for your convenience and safety.
We are actively hiring and scheduling interviews this week for a fully remote Work From Home position. This is a legitimate opportunity with full training provided and guidance to obtain your Life & Health Insurance license. No prior experience required. We are looking for motiva...
Quality Assurance Customer Service Associate Auditor, DentaQuest
Sun Life FinancialHeadquartered in Toronto, Ontario, Canada, Sun Life Financial provides a global clientele with financial and wealth management services. Sun Life's history date
Perform quality monitoring of calls to meet department objectives, evaluate representative skills against metrics, provide feedback, and identify training needs based on quality results to enhance customer service performance.
