• Manage department operations aligning daily function with desired outcomes to meet KPIs. • Major goals include workflow efficiency, production to meet coding turnaround time targets, coding accuracy and education, processes, and system integration, DNFB and Pre-AR targets. • Works with departments to ensure processes are in place to collaborate on initiatives and/or address issues. • Support plans requiring intervention as indicated through identified industry trends, changes, payer behavior or any relevant OhioHealth goal. • Serves as an internal consultant with new initiatives, reviews and provides recommendations. • Coordinates billing/coding activities with Revenue Cycle representatives Patient Accounts, Patient Access and participates with problem-solving. • Develops Coding Supervisors through delegation and direct operational support. • Manages staffing scheduling within budget for coding operations. • Conducts staff evaluations and disciplinary actions as necessary at all campus locations. • Hires and/or fires any direct reporting positions. • Works with Medical Record Services management team on department and enterprise-wide processes and operations as related to coding, abstracting, billing, and documentation. • Implements and/or updates new IS systems. • Maintains current information on governmental regulation changes, especially ICD-10, CPT-4 and HCPCS coding, and APC and DRG updates affecting coding, staffing, and health system reimbursement.