Neighborly Brands logo
Neighborly Brands

Neighborly Brands is a service-based franchise company founded in 1981 to help people maintain, repair, and enhance their homes with care and convenience. As an

Systems and Training Manager

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteSeniorCompany Site

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Senior

5 yrs expEnglish

Job Description

• Provide structured operational and systems support to the Director of Systems. • Maintain accurate and up-to-date SOPs, processes, and policies. • Support key technology platforms. • Manage documentation and owner system requests. • Deliver structured systems training to franchise owners and internal team members. • Implement version control and structured change management practices. • Identify documentation gaps and create new SOPs as needed. • Maintain a centralized knowledge library.

Job Requirements

  • Highly detail oriented and organized in work.
  • Must have strong analytical thinking and troubleshooting skills
  • Experience supporting onboarding related to technology platforms and processes
  • Experience developing training materials and job aids
  • Five (5) years of industry-related experience.

Benefits

  • Competitive Pay: Commensurate with experience.

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