This role is responsible for the strategic leadership, operational excellence, and continuous transformation of the HR Services Delivery Center across the Americas, ensuring high-quality, efficient, and scalable HR services delivery.

The Sales Director will be responsible for identifying and cultivating new business opportunities, shaping value-driven conversations, and closing net-new consulting services deals to drive business growth. This involves developing account strategies, executing proactive outbound prospecting, and managing the entire sales lifecycle from outreach through contract execution.

This role is responsible for designing, scaling, and optimizing the systems, processes, tools, and capabilities that enable high-performing sales execution across all sales channels, serving as the operational foundation of the sales organization. Key duties include owning sales operating rhythms like forecasting and pipeline management, driving CRM excellence, and building a comprehensive sales enablement strategy aligned with growth goals.

This role is responsible for defining the direction of AI/ML initiatives, ensuring the development of scalable, high-performance AI solutions that drive innovation and create business value. Key duties include developing and executing the AI/ML strategy, building and leading a team of specialists, and acting as the thought leader for AI/ML technology.