First Call Claims Solutions (QRM) is a trusted call center with 25+ years of experience serving 1,000+ clients nationwide. We specialize in processing insurance claims—from the very first report of a loss (FNOL - First Notice of Loss) to any other incident that needs attention (FNOI - First Notice of Incident)—and provide 24/7 support, overflow handling, and dedicated CAT response teams.
Entry-Level Client Success Associate
Location
United States
Posted
6 days ago
Salary
$50K - $70K / year
Seniority
Entry Level
No structured requirement data.
Job Description
Jumpstart Your Career in Sales & Client Success!
Entry-Level Client Success Associate - Remote (with occasional travel to White House, TN)
About the Role:
Looking to break into sales or client success but don't know where to start?
This is a true entry-level opportunity designed to give you hands-on experience, real client exposure, and direct mentorship from senior leadership, without the pressure of a commission-only sales role.
You'll learn how to build relationships, support clients, and grow business skills that can launch your long-term career.
Location: Remote, with occasional in-person collaboration (3 - 5 times per year). Candidates must reside in the greater Nashville area or within a 4-hour drive of Nashville, TN.
Why You'll Love This Role:
- Hands-on experience in sales, account management, and client success
- Learn the full client lifecycle and grow your professional skillset fast
- Mentorship from senior leadership
- Remote work with occasional trips to our HQ in White House, TN
- Work with a company trusted by 1,000+ clients for over 25 years
What You'll Be Doing:
- Reach out to insurance carriers and industry partners via phone, email, and LinkedIn
- Schedule appointments and support senior leadership
- Assist account managers with client communications, onboarding, and follow-ups
- Track client requests and help ensure our clients are happy
- Learn how First Notice of Loss (FNOL) workflows and reporting impact real business outcomes
Who You Are:
- Bachelor's degree required (Business, Marketing, Communications, or related field preferred)
- Comfortable speaking with professionals and making outbound calls
- Organized, coachable, and ready to learn
- Interested in insurance, claims, or client-facing roles
Perks & Benefits:
- $50,000 - $70,000 annually (final compensation based on education, experience, location, skills, and abilities)
- Medical, dental, vision, life & AD&D, accident insurance, critical illness, FSA, telemedicine
- 401(k) after 6 months & PTO after 90 days
- Employee Assistance Program & flexible work setup
Company Overview:
First Call Claims Solutions (QRM) is a trusted call center with 25+ years of experience serving 1,000+ clients nationwide. We specialize in processing insurance claims-from the very first report of a loss (FNOL - First Notice of Loss) to any other incident that needs attention (FNOI - First Notice of Incident)-and provide 24/7 support, overflow handling, and dedicated CAT response teams.
Job Requirements
- Bachelor's degree required (Business, Marketing, Communications, or related field preferred)
- Comfortable speaking with professionals and making outbound calls
- Organized, coachable, and ready to learn
- Interested in insurance, claims, or client-facing roles
Benefits
- $50,000 - $70,000 annually (final compensation based on education, experience, location, skills, and abilities)
- Medical, dental, vision, life & AD&D, accident insurance, critical illness, FSA, telemedicine
- 401(k) after 6 months & PTO after 90 days
- Employee Assistance Program & flexible work setup
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