• Support day-to-day administrative tasks such as data entry, surveys, filing, Quadient expenses and reimbursement processing, filing & documentation for overall operational efficiency • Conduct research and due diligence in support of major project-related initiatives and strategies • Plan & host cultural and fun office activities • Participate in structured learning opportunities aimed at providing a comprehensive understanding of operational processes within VOA • Engage in training sessions and workshops designed to enhance skills relevant to administrative support • Assist departmental staff members in their tasks, allowing exposure to various operational facets while working closely under their guidance • Collaborate with the team to identify areas for process enhancement or optimization; Engage in discussions, offer insights, and contribute ideas to streamline administrative workflows • Support ongoing projects within the Operations department by providing administrative assistance, organizing project-related documents, and ensuring seamless communication among team members involved • Assist in maintaining communication channels within the department, including responding to inquiries, drafting emails, and updating internal documents or databases