The New Product Experimentation (NPE) group focuses on identifying unmet needs and developing innovative, zero‑to‑one product solutions. Operating as a tightly integrated pod, the team has significant freedom to explore new ideas, validate opportunities, and bring novel products to market. Research is central to discovering insights, shaping concepts, and ensuring product readiness.
Senior UX Researcher - Enterprise & AI‑Driven Workflows
Location
United States
Posted
2 days ago
Salary
Not specified
Seniority
Senior
Job Description
About the Role
We are seeking an experienced Senior UX Researcher to support an enterprise product research team during a planned leave coverage period. This role focuses on qualitative research for internal financial and operational tools—including budgeting, planning, procurement, and spend‑management workflows—with the flexibility to support additional enterprise product areas as business needs evolve.
The ideal candidate is a self‑directed researcher who can quickly ramp into unfamiliar domains, manage multiple stakeholder relationships independently, and incorporate AI‑assisted tools into their research workflow for analysis, synthesis, and operational efficiency.
Key Responsibilities
Qualitative Research Leadership
- Plan and conduct qualitative studies, including interviews, usability testing, and concept evaluations for enterprise financial and operational systems.
- Investigate complex workflows such as budgeting, forecasting, procurement, and spend management.
- Synthesize research findings into clear, actionable insights for product, engineering, design, and leadership stakeholders.
Cross‑Functional Collaboration
- Manage research priorities across multiple product areas with minimal oversight.
- Build strong relationships with cross‑functional partners and maintain consistent communication throughout the research lifecycle.
- Present findings and recommendations in a concise, compelling format tailored to diverse audiences.
AI‑Native Research Workflows
- Use AI‑assisted tools to support research operations, including analysis, synthesis, coding, and summarization.
- Integrate modern AI workflows into day‑to‑day research practices to accelerate insight generation and improve operational efficiency.
Operational Excellence
- Independently manage timelines, expectations, and deliverables across concurrent research initiatives.
- Adapt quickly to shifting priorities and new product domains.
- Maintain high standards of quality, clarity, and rigor in all research outputs.
Required Qualifications
- 8+ years of UX research experience, with a strong focus on qualitative methods.
- Demonstrated experience researching complex enterprise workflows (e.g., budgeting, forecasting, procurement, financial planning).
- Proven ability to quickly ramp into new product areas and operate autonomously.
- Strong stakeholder management skills, including experience partnering with product, engineering, and design teams.
- Comfort with AI‑assisted research tools (e.g., large language models, automated analysis platforms).
- Bachelor’s degree required.
Preferred Qualifications
- Experience with enterprise business systems, financial planning tools, or supply‑chain‑related workflows.
- Ability to pivot quickly between product areas and adapt to evolving business needs.
- Familiarity with modern AI‑native research methodologies and tooling.
What to Expect in This Role
- High autonomy: Minimal supervision and strong ownership of research planning, execution, and delivery.
- AI‑native workflows: Regular use of AI tools to support research operations and accelerate synthesis.
- Cross‑domain flexibility: Ability to shift between multiple enterprise product areas as priorities evolve.
- Stakeholder engagement: Frequent communication with cross‑functional partners and leadership.
- Clear performance expectations: Success measured by timely, high‑quality research delivery.
Location: Remote (United States)
Role type: Contract 4 Month Position
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you or will you in the future require any sponsorship to work in the US?
Language:
- English (Required)
Job Requirements
- 8+ years of UX research experience, with a strong focus on qualitative methods.
- Demonstrated experience researching complex enterprise workflows (e.g., budgeting, forecasting, procurement, financial planning).
- Proven ability to quickly ramp into new product areas and operate autonomously.
- Strong stakeholder management skills, including experience partnering with product, engineering, and design teams.
- Comfort with AI‑assisted research tools (e.g., large language models, automated analysis platforms).
- Bachelor’s degree required.
- Preferred Qualifications
- Experience with enterprise business systems, financial planning tools, or supply‑chain‑related workflows.
- Ability to pivot quickly between product areas and adapt to evolving business needs.
- Familiarity with modern AI‑native research methodologies and tooling.
- What to Expect in This Role
- High autonomy: Minimal supervision and strong ownership of research planning, execution, and delivery.
- AI‑native workflows: Regular use of AI tools to support research operations and accelerate synthesis.
- Cross‑domain flexibility: Ability to shift between multiple enterprise product areas as priorities evolve.
- Stakeholder engagement: Frequent communication with cross‑functional partners and leadership.
- Clear performance expectations: Success measured by timely, high‑quality research delivery.
- Location
- Remote (United States)
- Role Type
- Contract 4 Month Position
- Expected Hours
- 40 per week
Benefits
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Schedule
- 8 hour shift
- Monday to Friday
- Application Question(s)
- Do you or will you in the future require any sponsorship to work in the US?
- Language
- English (Required)
Related Guides
Related Categories
Related Job Pages
More User Researcher Jobs
The role involves owning strategic quantitative research initiatives from scoping to communicating actionable recommendations to influence product decisions across the end-to-end product development lifecycle. This includes partnering cross-functionally to develop a research roadmap, analyzing complex data sources, and championing user-centered decision-making.
This role involves owning strategic quantitative research initiatives from scoping to communicating actionable recommendations to influence product decisions across the end-to-end product development lifecycle. The individual will partner cross-functionally to develop a research roadmap, analyze complex data sources, and champion user-centered decision-making.
Senior Staff Quantitative User Researcher leading research initiatives for Mozilla's product strategy
Senior User Researcher strategizing and executing user research projects at Cigna

