UpGuard

We're on a mission to protect the world's data.

Professional Services Manager

ManagerManagerFull TimeRemoteTeam 51-200Since 2012H1B No SponsorCompany SiteLinkedIn

Location

California + 11 moreAll locations: California, Colorado, Florida, Illinois, Louisiana, Oregon, Maryland, Massachusetts, Missouri, Pennsylvania, Texas, Washington

Posted

53 days ago

Salary

Not specified

6 yrs expEnglishAssemblyCyber SecurityITSM

Job Description

• Lead hands-on implementation projects that span vendor risk, external attack surface discovery, and human risk monitoring • Architect and implement AI-powered Risk Automations that connect UpGuard to customer APIs (SIEM, ITSM, GRC) to automate discovery and remediation • Lead discovery workshops to extract and document Business Requirement Documents (BRDs) that unify supply chain, workforce, and digital asset risks • Use the NIST CSF to benchmark customer maturity and execute technical roadmaps that move customers from 'Reactive' to 'Continuous' risk management • Manage a team of 'Hands-on-Keyboard' consultants, ensuring high billable utilization (70-80%) and high-quality project delivery

Job Requirements

  • 6+ years in PS or Technical Consulting in Cybersecurity (specifically ASM, GRC, or SOC environments)
  • Deep practical experience with NIST CSF 2.0, ISO 27001, and Supply Chain Risk standards
  • Strong understanding of API-driven automation, Webhooks, and digital footprint discovery
  • Experience managing a billable technical team in a fast-paced SaaS environment

Benefits

  • UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India
  • Equal Employment Opportunity and Affirmative Action Employer
  • National police history check and reference checks undertaken before starting work

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