Director of Sales Operations

OperationsOperationsFull TimeRemoteLeadTeam 5,001-10,000Since 1986H1B SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

2 days ago

Salary

$140K - $160K / year

Seniority

Lead

Bachelor Degree5 yrs expEnglish

Job Description

• ensure Digital Order Management Systems (OMS) and Customer Relationship Management (CRM) platforms run at peak efficiency • serve as primary point of contact for end-users, delivering rapid and effective technical support • develop and maintain a library of clear, accessible documentation and "best practice" guides • partner with Sales, Operations, and IT leadership to identify inefficiencies and gather user feedback for system enhancements • lead User Acceptance Testing (UAT) for new features

Job Requirements

  • 5+ years of experience in local broadcasting and sales support
  • extensive knowledge of linear and digital Order Management Systems (OMS)
  • ability to translate complex technical jargon into actionable advice for non-technical users
  • deep familiarity with Digital OMS and CRM ecosystems
  • precision with a "data-first" mindset

Benefits

  • medical/dental/vision insurance
  • 401(k) plan
  • paid time off
  • annual discretionary bonus
  • benefits in accordance with applicable plan documents

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