• Provide leadership and direction to the team. • Responsible for performance development, performance management, retention, team assignments, and teammate relations. • Work directly with your managers to create a sustained culture which drives patient safety, compliance, and outcomes. • Oversee the achievement of critical quality and performance measures, including STARs metrics such as hypertension and diabetes control, medication adherence, nephrologist visits, and optimal starts. • Drive continuous operating improvements and quality performance of operating metrics, including clinical outcomes, productivity, staffing, and budget. • Maintain awareness and knowledge of assigned market and participate in internal and external business development meetings. • Develop and implement comprehensive patient and physician engagement strategies to drive program participation. • This includes educating local physicians and cultivating relationships that drive alignment on program and patient outcomes, expanding clinical and business relationships with existing and new physician partners. • Champion cross-functional collaboration with Analytics, IT, Operations, Legal, clinical teams, and other business leaders (Finance, People Services, Strategy, Quality) to ensure the successful launch, growth, and execution of the program. • Lead critical projects, track progress, and prepare presentations for senior leadership. • Drive continuous innovation by piloting new technologies and care delivery models to advance program effectiveness and improve the patient experience. • Work across operational and innovation teams to advance best-in-class capabilities in the market. • Manage and oversee the DaVita IKC program, ensuring compliance with all applicable regulations and DaVita policies. • Monitor risk management and quality assurance compliance. • Accountable for the review and development of the department budget. • Evaluate processes and projects for cost-effectiveness, seeking to reduce operational expenses and maximize impact on outcomes. • Other duties as assigned