The Director is responsible for leading the Data Operations and Technology Team serving the Women and Infant service line, orchestrating data operations, and delivering performance improvement through collaborative work with advisory consultants. Key duties include overseeing data analyses, ensuring quality assurance on deliverables, managing project logistics and economics, and supporting business development activities.

This senior role is responsible for executing the Customer Success strategy for the direct-to-dealer segment, ensuring enterprise customers achieve measurable business outcomes and drive retention, expansion, and advocacy. Key duties involve defining strategy, building executive relationships, delivering measurable outcomes, and leading cross-functional partnerships across Sales, Professional Services, and Customer Solutions.

This role is responsible for the regional strategic direction of Specialty Therapy products, including managing all planning and business results against Revenue, SGM, and Expense targets. Key duties involve leading regional business planning execution, deploying market development plans, managing account prioritization, and leading the engagement and development of Specialty Therapies resources.

The Director will focus primarily on identifying and optimizing digital tools and systems utilized by the USMA Field Medical teams for scientific interactions, performance monitoring, and reporting. This role involves cross-functional collaboration to enhance the effectiveness of Field Medical Directors and Medical Affairs through technology advances.