• Execute the development of plans, identify pertinent resources necessary, prioritize and execute against established plan • Deliver effective communication facilitating interactions both internally and externally • Control all changes or adjustments as necessary; ensure successful completion and handoff within established timeframes • Implement and create a communication schedule with clients and internal business partners as to the progress of the performance and activities • Control and lead meetings, workshops, and client discovery sessions capturing outcome and next steps • Govern the customer communication, owning the partnership between Livingston and the project deliverables during the duration of the onboard • Manage, document, and maintain all supporting information received and delivered • Identify and socialize any risk, opportunities, mitigation strategies and solutions for the desired outcome • Execute reviews and analyze change in regulations/trade initiatives and categorize impact to current processes • Create and identify process improvement and efficiencies and adjust or develop process tools • Manage multiple onboardings simultaneously varying stages of requirements and activity • Perform other related duties as assigned by management • Adhere to established company policies and procedures