Role Description

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

• Membership in the Offshore Launch Slack workspace
• Bi-weekly All Team meetings
• Monthly reviews

Your job is to help the Client succeed. Our job is to help you succeed.

Qualifications

• 2+ years experience in property management, hospitality, or administrative support.
• Strong organizational and communication skills, with a focus on handling guest interactions professionally. Minimal accent preferred.
• Proficiency in Excel, Word, and online form creation tools for tracking and managing guest information.
• Ability to manage multiple properties and efficiently track guest requirements.
• Familiarity with short-term rental platforms and booking systems (e.g., Hostaway).
• Comfortable coordinating check-ins, check-outs, and guest registrations across various properties.
• Tech-savvy and quick to learn new software tools for property management operations.
• Ability to work remotely and independently while maintaining high service standards.

Requirements

• Strong bias for action—you don’t wait to be told what to do.
• High attention to detail and follow-through.
• Ability to manage multiple moving parts without losing accuracy.
• Clear, proactive communication.
• Comfort working in a fast-paced, execution-focused environment.
• Systems thinker—someone who looks for ways to improve how things are done.

Benefits

• Up to $1500/mo depending on experience.
• Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores.
• 13th month pay.
• Performance-based bonuses.
• Comprehensive HMO policy, including dependents.