Reinsurance Group of America, Incorporated logo
Reinsurance Group of America, Incorporated

Trusted Partner. Proven Results.

Executive Director, Client Delivery

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000Since 1973H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

3 days ago

Salary

$126.7K - $188.8K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

• Serves as the escalation point of contact for all delivery related issues • Responsible for client issue prioritization, resolution and communication • Assist in the development and oversee execution of the TAI Testing Program and the TAI Quality Assurance and Automation Program • Accountable for leading the team of Directors and/or Managers for all client delivery related processes • Lead cross-functional delivery teams, aligning them with organizational goals, and ensuring that client expectations are met or exceeded • Design, implement, and monitor functional metrics in order to track process effectiveness and quality across project delivery

Job Requirements

  • 10+ years enterprise software implementation and delivery with strong Agile experience
  • 2+ years in a Business Analysis/Product Owner or Software Quality Assurance role
  • Experience in life and/or health insurance or reinsurance industries

Benefits

  • Health insurance
  • Retirement plans
  • Annual bonus plan
  • Long-term equity incentive plan

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