• Provides prospects and Sales team members with sales-based and technical demo and presentation support • Conducts SEO/Advertising audits as requested • Supports the development and acceleration of the pace of sales by providing technical assistance and coordination for issue escalation management between Sales and supporting organizations including Customer Service, Implementation, and Customer Success Management • Presents our products / solutions to prospects • Negotiates & Closes New Business • Conducts prospecting activities to develop New Business & support Existing Business retention • Provides demo support to Sales team members • Works with Sales team members as requested in the design of solutions to customer problems and sales opportunities • Takes responsibility for customer issue escalation from the sales team, attempting to resolve issues prior to escalation to the technical service and implementation teams • Acts as the single point of contact to the technical service and implementation teams for Sales escalations • Oversees progress on escalated issues • Coordinates issue resolution progress and status to the customer and the Sales team member who escalated the issue • Conducts SEO/Advertising audits as requested by Sales team members • Other duties as assigned