The eCommerce Customer Accounts Manager oversees customer account setup, accounts receivable process execution, and process alignment across the American Heart Association’s third‑party eCommerce fulfillment vendor and sales channels. This role ensures a seamless customer exp...

The Account Manager is responsible for developing and maximizing sales volume and margins by executing planned sales coverage at existing and prospective accounts, focusing on medium to large strategic customers. Key duties include developing strategic account plans, building multi-level customer relationships, optimizing profitability, and growing sales of specialty products.

This role involves developing and implementing a growth strategy for Mass and Club Partners, including taking ownership of Costco and developing new business with partners like Sam's Club and BJ's Wholesale. The individual will analyze sales trends, manage product launches, and ensure product availability while collaborating with internal teams to meet financial and strategic objectives.

This role focuses on strategic business development and managing key commercial roofing accounts to establish Company as a trusted industry leader. Key activities include cultivating long-term relationships, driving product preference through architectural specifications, and collaborating closely with internal sales and technical teams.