The Closing Coordinator is responsible for coordinating all aspects of finalizing the loan closing process, including communicating with clients, borrowers, internal staff, and outside agencies to resolve issues timely. This involves reviewing closing instructions, preparing disclosure documents, coordinating closings, resolving issues, and ensuring compliance with all requirements.

This role provides administrative support to the Research Coordinator team for ongoing clinical studies, primarily by managing documentation within the eDOCS CTMS system, including uploading protocols and maintaining logs. The assistant also supports onsite and remote monitors and handles study filing.

The Non-Clinical Divert technician is responsible for screening orders, specializing in the research, review, and entry of prescription overrides, ensuring patients receive correct prescriptions timely. This role also involves directing questionable prescriptions to the prescriber for clarification and meeting specified production and quality standards.

The Medical Assistant acts as a vital patient liaison, managing care coordination, pharmacy logistics, and administrative workflows within the telemedicine addiction medicine program. Key duties include serving as the primary non-clinical contact for patients, handling routine inquiries, managing referrals, and ensuring accurate documentation in the EHR.