UX Researcher

User ResearcherUser ResearcherFull TimeRemoteSeniorTeam 10,001+Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Pennsylvania

Posted

1 day ago

Salary

Not specified

Seniority

Senior

Bachelor Degree4 yrs expEnglishAndroidiOS

Job Description

• Collaborate with UX designers to develop the research that will inform the creation of user personas and journey maps • Conduct a variety of different design research activities based on the needs of the product teams you support (this may include quantitative surveys, qualitative interviews, persona construction, solution validation, usability tests, heuristic evaluations, etc.) • Work closely with UX designers and product managers to identify research opportunities, develop research plans, recruit participants, execute the research, and present your findings to a cross-functional team • Communicate effectively with stakeholders and act as a strategic partner in product decisions • You’re an experienced UX Researcher with a track record of working with Agile Scrum teams to understand their research needs and regularly perform research to inform the products they’re delivering • You’re able to quickly understand new business domains & processes and be creative about research methods, recruiting niche research participants, and selling the value of research to a variety of business and technical stakeholders • You possess excellent communication and presentation skills and can clearly and impartially communicate research findings to product and business partners • You’re comfortable organizing research content to help teammates find and apply the results of your work

Job Requirements

  • 4+ years of UX research and testing experience
  • Bachelor’s degree in Psychology, Social Sciences, Cognitive Science, Human Factors, Anthropology, Human Computer Interaction, Design, a related field, or equivalent experience
  • Case studies showcasing specific examples of completed software applications that your research has influenced (major bonus points for telling the story of the user needs, success metrics, and what you learned along the way)
  • Excellent communication and collaboration skills
  • Understanding of modalities, design patterns, and affordances common among digital applications (primarily web + native mobile)
  • Project management skills, e.g., organization, time management, planning, negotiation
  • You’re current with the latest research tools, methods, trends, and technology
  • You have a solid grasp of Design Thinking principles, UI/layout concepts, and how technology influences design & vice versa
  • Experience working with Agile teams & Lean methodologies
  • Experience utilizing remote testing and facilitation tools, e.g., Maze and MS Teams
  • Understanding of Android and iOS human interface guidelines
  • Workshop facilitation skills
  • Knowledge of modern digital design and prototyping tools, including Figma

Benefits

  • Health, dental, and vision insurance coverage, helping you “be safe, be healthy”.
  • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period.
  • Tuition Reimbursement
  • Unlimited PTO
  • Employee Discounts through Perks at Work.
  • Community involvement and opportunities to give back so you can “serve others, not yourself.”
  • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

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