Role Description

This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

This position is full-time (40 hours / week), Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 3:00 pm - 11:30 pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of on-the-job training. The hours of training will be 7:00 am - 3:30 pm CST, Monday - Friday.

Primary Responsibilities:

• Organizes and maintains health information records
• Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information
• Manages requests for documentation and information
• Scans and edits documents in the electronic medical record
• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
• Distributes reports and results
• May train and mentor co-workers
• Analyzes documentation and tracks completion to meet regulatory requirements
• Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability
• Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of customer service experience in a healthcare setting
• Experience working with medical records
• Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management)
• Ability to train for the first six weeks between Monday - Friday, 7:00 am - 3:30 pm CST
• Ability to work an eight-hour shift between 3:00 pm - 11:30 pm CST, Tuesday - Saturday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications

• 2+ years medical terminology experience
• 2+ years of experience in health information management (HIM)

Telecommuting Requirements

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Requirements

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.98 - $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.