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General Medicine

Raising your standard of care.

IT Ops Manager

OperationsOperationsFull TimeRemoteLeadTeam 51-200Company SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

Not specified

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

• Own and administer all company systems: Rippling, Google Workspace, SSO, and full SaaS portfolio • Act as internal help desk resource, supporting team with IT needs • Centralize and manage vendor procurement, software renewals, license management, and BAA inventory • Build and enforce IT policy: acceptable use, onboarding/offboarding, access controls, and device standards • Manage full device lifecycle - provisioning and shipping new hire equipment, coordinating retrieval from departing employees • Lead security operations: deploy and manage endpoint protection, run phishing simulations, own security training program • Conduct HIPAA compliance audit and engage an external auditor to formalize risk assessment • Lay documentation and controls groundwork for security and compliance programs

Job Requirements

  • 7–10 years of IT experience, with demonstrated breadth across systems administration, security, and vendor management
  • Startup experience required. You've *built* IT infrastructure before, not just maintained it
  • Healthcare and HIPAA experience required; security experience strongly preferred
  • Experience supporting hybrid and remote teams required; marketplace or healthtech experience preferred
  • Hands-on with MDM platforms, IAM, Google Workspace administration, and SaaS management
  • Highly organized, high ownership, and comfortable operating without a lot of structure around you

Benefits

  • High ownership, high visibility, and a direct line to leadership
  • Clear product-market fit and strong investor backing
  • Opportunity to help build operational infrastructure in healthcare

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