SuccessKPI logo
SuccessKPI

All-in-one revolutionary insight and action platform that uses AI, analytics, and automation to remove CX obstacles.

Product Marketing Director

Chief Marketing OfficerChief Marketing OfficerFull TimeRemoteLeadTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

California + 15 moreAll locations: California, Colorado, Florida, Idaho, Illinois, Nebraska, New Jersey, North Carolina, Maryland, Massachusetts, Michigan, Missouri, Pennsylvania, Tennessee, Texas, Virginia

Posted

1 day ago

Salary

Not specified

Seniority

Lead

8 yrs expEnglish

Job Description

• Drive product marketing direction for SuccessKPI, collaborating closely with Product, Sales and other marketing functions including digital marketing, event marketing, and external consultants. • Partner with the Product organization to help shape product strategy and roadmap priorities based on competitive intelligence and market insights that create current and future market opportunities. • Develop a deep understanding of market trends, customer requirements, usage and buying behaviors, and the partner ecosystem to identify opportunities and drive demand for SuccessKPI solutions. • Lead SuccessKPI’s analyst relations strategy and interactions with key industry analyst firms. • Develop market-leading initiatives that differentiate SuccessKPI globally through strategic partnerships (local and global), innovative campaigns, and an insight-led marketing approach. • Educate the market on SuccessKPI’s technical value through demos, white-papers, workshops, presentations, technical blogs, and other thought leadership assets that drive engagement and visibility. • Develop product marketing strategies for new prospects and existing customers. • Support and refine go-to-market initiatives in partnership with GTM teams by developing collateral, including case studies, web content, solution briefs, presentations, data sheets, sales playbooks, and whitepapers for global use. • Assist sales with target profiles, training programs, and sales tool kits. Analyze win/loss insights and syndicate best practices across the organization. • Develop and operationalize an insight-led marketing framework that informs content and campaign strategy across the funnel from top-of-funnel engagement through to bottom-of-funnel conversion. • Partner with events and tradeshows to shape messaging frameworks, keynote/panel execution, and supporting content to maximize event ROI and strengthen market positioning. • Support monthly webinars, case studies, and industry/product roundtables designed to drive engagement, education, and pipeline growth. • Gather and synthesize insights from customers and prospects to inform product roadmap prioritization, gap analysis, and differentiation strategy. • Develop industry and solution-focused use cases, demo scenarios, and sandbox environments that showcase platform capabilities and reporting outcomes within a clear problem-solution framework. • Build competitive intelligence briefs and battlecards to guide sales strategy and inform marketing messaging.

Job Requirements

  • 8+ years of experience in product marketing and related marketing functions within the software industry, preferably within enterprise SAAS.
  • 5+ years working in the contact center industry is required
  • Ability to understand and articulate complex technical concepts and translate them into compelling, commercial, customer-focused communications
  • Data-driven, results-oriented, and experienced in using metrics to inform strategy and decision-making
  • Experience presenting product marketing plans and strategic concepts at board level
  • Excellent communication skills and the ability to collaborate effectively across diverse teams
  • Comfortable presenting to audiences virtually and in-person.
  • Proven ability to work independently with minimal supervision.
  • Demonstrated experience building credibility with and delivering results for product teams, sales teams, and customers
  • Outstanding written and verbal communication skills
  • You share our values and work in alignment with them.

Benefits

  • Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work
  • Opportunity to work for a fast-growth global company in the rapidly growing analytics space
  • Opportunity for career development and growth opportunities as we grow and scale
  • Opportunity to build industry relationships and work alongside seasoned industry experts
  • Opportunity to work with our leadership team to strategize, collaborate, and solve customer challenges every day - YOU HAVE A VOICE AT SUCCESSKPI!

Related Categories

Related Job Pages

More Chief Marketing Officer Jobs

Full TimeRemote

The American Diabetes Association (ADA) is seeking a dynamic Chief Development and Revenue Officer (CDRO) to lead the organization’s Development team and serve as a trusted member of the executive leadership team. Reporting to the Chief Executive Officer, the CDRO will set the ...

United States
$250K - $295K / year
NinjaTrader logo

Sr. Director of Compliance, Futures Commission Merchant

NinjaTrader

Better Futures Start Now. Grow your FinTech career at NinjaTrader or start your futures trading journey with us.

Chief Marketing Officer1 day ago
Full TimeRemoteTeam 201-500Since 2003H1B No Sponsor

Oversee and scale the FCM compliance program, ensuring adherence to regulatory requirements and integrating compliance into operational processes.

AIAutomationRegtech
Illinois
$180K - $230K / year
Full TimeRemote

We are seeking a dedicated and talented Chief Marketing & Commercial Officer to join our team. In this role, you will lead the next phase of integrated global growth and category leadership for R+Co by unifying marketing, brand development, creative, digital, product development,...

United States
Chief Marketing Officer2 days ago
Full TimeRemote

Lead the Metallics Marketing Team, managing the product portfolio and new product introduction pipeline while achieving revenue and profitability goals. Collaborate with R&D and customer teams to identify opportunities and develop market strategies.

Wisconsin + 3 moreAll locations: Wisconsin, Pennsylvania, California, Arizona