Role Description

The Network Engineer II’s role is to ensure the stability and integrity of data and voice networks. This is achieved by planning, designing, and implementing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training where required.

• Designs and deploys company LANs, WANs including routers, switches, firewalls, VPN concentrators, wireless, and other hardware.
• Configures networks to ensure efficient and reliable operation for fulfilling business objectives and processes.
• Monitors network performance and troubleshoot problem areas as needed.
• Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.
• Monitors ticketing queue, responds to incidents in a timely manner, documents solution.
• Ensures network connectivity of all servers, workstations, and other network appliances.
• Develops, implements, and maintains policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
• Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Manages all network security solutions in accordance to industry best practices.
• Provides guidance to junior members of the team.
• Participates in after hours, on-call rotation as needed.
• Notifies end users of planned network outages / maintenance, work with providers to understand impact and timeline of provider outages.
• Provides backup coverage for other functions including systems administration, virtualization, storage, and telephony.

Qualifications

• BS/BA degree in IT or related field (Industry experience may be considered in lieu of degree).
• At least 5 years of experience in similar role.
• Network focused industry certifications.
• Certifications in Juniper, Cisco, Microsoft, or equivalent.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Network monitoring tools such as Solarwinds, Paessler, or Splunk.
• Disaster Recovery planning/testing.
• Expert level knowledge of Layer 2 and Layer 3 devices.
• High-level knowledge of QoS, MPLS, Ethernet, VLAN’s, routing protocols.
• Previous experience supporting a multi-site, interconnected network environment with 500+ employees.
• Excellent hardware troubleshooting experience.
• Strong interpersonal, written, and oral communication skills.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

Requirements

• Technical certifications are preferred, specifics are dependent on team placement.
• Unified Communications/VoIP/SIP experience.
• Juniper Networks / Extreme experience.
• Aruba / Meru Wireless experience.
• Previous Avaya experience.

Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution).
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser).
• RX Home Delivery.
• HSA with Employer Contribution.
• In-vitro Fertility (treatment coverage).
• Dental.
• Vision (2 plans: 12-month and 24-month frames allowance).
• FSA Plans (Healthcare, Dependent Care and Limited Purpose).
• Pre-tax Commuter Plans.
• Employer-paid Life Insurance.
• Employer-paid Short + Long Term Disability.
• Paid Parental Leave (4 weeks at 100%).
• Employee Assistance Plan.
• Voluntary Life Insurance for team member, spouse and child.
• Voluntary Accidental Death for team member and spouse.
• Legal/ID Theft Plans.
• TeleHealth.
• Wellness via Omada Health (healthy living solution).
• Travel Assistance.
• Business Travel Accident Coverage.
• Medical for foreign travel coverage.
• Employer-paid Pet Telehealth.
• Accident Insurance.
• Critical Illness Insurance.
• Hospital Indemnity Insurance.
• Volunteer Time Off.
• 10 Holidays.
• Summer Sizzle.
• On Demand Pay (Daily Pay).