Role Description

We are seeking a seasoned Technical Project Manager (TPM) with experience leading complex project delivery initiatives. The ideal candidate will have a strong background in systems implementation, data integration, and enterprise platform rollouts—such as ERP (Enterprise Resource Planning), EAM (Enterprise Asset Management), and FSM (Field Service Management).

This role requires a combination of project leadership, industry expertise, and technical acumen to ensure successful outcomes in dynamic client environments. The TPM will act as a key liaison between business stakeholders, technical teams, and third-party vendors—ensuring that project scope, timelines, budgets, and quality standards are consistently met.

Key Responsibilities

• Project Leadership:
  • Define & manage project scope, objectives, deliverables and develop project plans, resource requirements, timelines and ensure project milestones are met timely.
  • Develop detailed project charters, work breakdown structures, and execution plans aligned with client goals and transformation roadmaps.
  • Manage cross-functional delivery teams including solution architects, developers, analysts, testers, and change managers.
  • Apply structured methodologies (e.g., Agile, Waterfall, or Hybrid) to manage timelines, risk, quality, and dependencies.
• Team Management:
  • Mentor, and manage a team of consultants and specialists, fostering a culture of excellence and continuous improvement.
  • Monitor team performance, provide feedback, manage conflicts and resolve issues.
  • Define team roles, responsibilities, and performance expectations to ensure clarity and accountability.
  • Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions.
• Risk & Issue Management:
  • Proactively identify project risks, issues, and change requests; implement mitigation and escalation strategies.
  • Maintain project health metrics and governance documentation (RAIDs logs, dependency trackers, change control).
• Financial & Resource Management:
  • Manage budgets, forecasts, resource allocations, and vendor contracts in collaboration with internal operations.
  • Ensure project profitability and compliance with client contractual obligations and timelines.
• Continuous Improvement & Quality Assurance:
  • Promote continuous improvement through lessons learned, feedback loops, and project retrospectives.
  • Ensure project deliverables meet established quality standards, conduct quality audits and reviews, and implement quality improvement processes.
• Change Management:
  • Support change management strategies and plans that maximize employee adoption and usage of required changes.
  • Facilitate communication and cross-collaboration among stakeholders to ensure a clear understanding of change initiatives and their benefits.
• Client & Stakeholder Engagement:
  • Serve as the primary point of contact for client leadership and stakeholders across IT, business, and operations.
  • Conduct status reporting, steering committee presentations, and facilitate key decision-making sessions.
  • Translate business requirements into executable technical plans and ensure alignment between IT and business outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field or equivalent experience.
• Advanced degree (MBA or Master’s) is preferred.

Requirements

• Minimum of 7 years of experience in project management, with a significant focus on the utilities, energy, telecom, or oil & gas industries.
• Experience using Agile and Waterfall methodologies in SaaS companies or with system integrators.
• Proven track record of leading and delivering on complex international projects, working with existing technology stack (ERP, FSM, GIS, ADMS, CRM, CIS, BI, Datawarehouse, etc.).
• Experience in gathering customer requirements, prioritizing product backlogs, and developing budgets and project schedules.
• Skilled in drafting and issuing comprehensive Statements of Work (SoW) to defined project scopes and deliverables.
• Professional certifications (e.g., PMP, CSM, CSPO, ITIL, PRINCE, etc.).
• Strong understanding of utility operations, asset management, and regulatory compliance.
• Demonstrated experience in team building and leadership, with the ability to inspire and develop talent.
• Excellent project management skills, including proficiency in project planning, execution, and risk management.
• Exceptional communication and interpersonal skills, with the ability to effectively engage clients and stakeholders at all levels.
• Ability to travel to client site (domestic and/or international) as required and defined per project requirements.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance (STD/LTD)
• Flexible Spending Account
• Health Savings Account
• Basic Life/AD&D
• 401(k) plan
• Paid Time Off
• Company Holidays
• Leave of Absence
• Flexible Work Schedules
• Employee Referral Program
• Professional Development
• Charitable Contribution Match