Role Description

The Sales Engineer will be responsible for increasing win rate and accelerating deal progression by leading structured technical validation across the sales cycle, ensuring strong credibility with IT, Automation, and Information Security stakeholders. This professional will play a key role in reducing technical friction, strengthening customer confidence in BotCity’s governance platform, and standardizing how architecture, security, and integration topics are addressed during pre-sales.

We are seeking a technically strong professional with experience in enterprise architecture and deployment, and security fundamentals, capable of engaging in deep architectural discussions, handling risk-based objections, and contributing to internal technical enablement through training and materials development. The ideal candidate combines structured thinking, clear communication, and commercial awareness, working collaboratively with Sales, Product, and Engineering in a fast-paced environment. This role will report to the Head of Sales.

Responsibilities

• Join discovery and technical deep-dive calls to lead architecture and governance discussions with the customers’ technical stakeholders.
• Validate integration feasibility, deployment models, and security positioning before advancing deals.
• Support security and compliance conversations, including participation in customer security reviews and questionnaires.
• Identify technical risks early in the sales cycle and prevent overcommitment or scope misalignment.
• Assist with technical sections of proposals, RFPs, and enterprise documentation requests.
• Build and continuously update customer-facing enablement materials such as, but not limited to, architecture diagrams and data flow documentation.
• Develop and maintain a structured technical objection library aligned with governance and cybersecurity concerns.
• Standardize the technical validation process across the sales organization.
• Deliver recurring internal technical enablement sessions and coach BotCity's internal teams.
• Define and maintain clear escalation guidelines for complex technical scenarios.
• Provide structured field feedback to Product and Engineering based on recurring technical blockers.
• Improve post-sale handoff quality by ensuring accurate technical alignment prior to close.

Qualifications

• Degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
• Proven experience (3+ years) in Sales Engineering, Solutions Engineering, or technical consulting for B2B enterprise solutions.
• Experience engaging with Information Security, Cybersecurity and/or GRC stakeholders on the customer’s team.
• Strong understanding of APIs, cloud-native architectures (AWS/Azure/GCP), multi-tenant systems, and enterprise software deployment models (Architecture).
• Knowledge of authentication (OAuth, SSO, RBAC), encryption, logging, audit trails, data isolation, and access control models (Security and Governance fundamentals).
• Familiarity with the Python ecosystem, CI/CD concepts and the secure software development lifecycle.
• Ability to discuss data exposure risks, governance controls, privilege management, and platform hardening in technical calls (Security risk awareness).
• Experience working with CRM, MS Office/Excel, Google Suite, Notion and LinkedIn (for social media engagement).
• Ability to travel as needed to support events and meet the team.
• Portuguese - Fluent.
• English - Fluent.

Preferred Qualifications

• Exposure to vulnerability management, DevSecOps, security monitoring, or compliance frameworks (SOC2, ISO 27001) (Cybersecurity Context).
• Experience responding to customer security reviews and audit-related documentation (Security Questionnaires).
• Knowledge of one of the following: EDR, DLPs, Compliance Platforms and DevOps, IPaaS market or IT Governance Platforms.
• Prior experience in an early-stage, high-growth, and fast-paced startup environment.