Role Description

VOA is seeking an Operations Support Intern to support the Office of the Chief Operating Officer (COO). This supporting role offers the selected candidate an exciting opportunity to be responsible for driving operational and execution excellence within the office of a C-Suite executive. This position offers tangible work experience in a collaborative environment where the person in this role will receive personalized training & development opportunities to gain core skills for launching and accelerating a professional career.

The purpose of this position is to mentor and develop talented individuals with strong leadership potential, strive for excellence, moxie and level of commitment to continuous learning and strategic thinking capability.

• This position is part-time (up to 29 hours per week).
• The position extends the opportunity for a fully remote work schedule.
• The internship is unpaid; however, a stipend is provided.

Primary Responsibilities:

• Support day-to-day administrative tasks such as data entry, surveys, filing, Quadient expenses and reimbursement processing, filing & documentation for overall operational efficiency.
• Conduct research and due diligence in support of major project-related initiatives and strategies.
• Plan & host cultural and fun office activities.
• Participate in structured learning opportunities aimed at providing a comprehensive understanding of operational processes within VOA.
• Engage in training sessions and workshops designed to enhance skills relevant to administrative support.
• Assist departmental staff members in their tasks, allowing exposure to various operational facets while working closely under their guidance.
• Collaborate with the team to identify areas for process enhancement or optimization.
• Support ongoing projects within the Operations department by providing administrative assistance, organizing project-related documents, and ensuring seamless communication among team members involved.
• Assist in maintaining communication channels within the department, including responding to inquiries, drafting emails, and updating internal documents or databases.

Qualifications

• A natural self-starter with the ability to drive projects along and achieve results in a virtual and complex work environment.
• A proactive questioner and contributor who wants to make an impact.
• Enthusiasm to learn leadership, influencing, communication, advocacy and collaboration.
• Eagerness to learn project management, business acumen and critical analytical skills.
• Zeal to learn how to promote positive change through innovation and creativity.
• Knowledge and skills in Microsoft applications, Google Suite and other web-based apps.
• Passion for making the world a better place.
• Commitment to inclusive and collaborative team culture; geographic/cultural knowledge and/or experience.
• Ability to prioritize, multi-task, stay organized and meet deadlines.

Requirements

• Physical Capabilities:
• Lifting: Requires lifting materials up to 10 lbs.
• Ability to stand or sit at a computer for prolonged periods.
• Working Conditions:
• The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
• This position will take place primarily in an office setting.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education and Experience

• Applicants seeking a degree in Business Administration - or a related field - are encouraged to apply.
• Currently enrolled in a Bachelor’s degree program.

Company Description

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. VOA is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Volunteers of America does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status or on any other basis prohibited by applicable law.