Lead Transition Manager
Location
Pennsylvania
Posted
2 days ago
Salary
Not specified
Seniority
Senior
Job Description
Job Requirements
- BA/BS degree and 8+ years’ relevant experience OR equivalent combination of education and experience
- Proven experience managing IT outsourcing or managed services transitions
- Strong understanding of ITIL / ITSM frameworks
- Experience working with MSAs, SOWs, SLAs, and OLAs
- Experience managing multi-tower, multi-vendor IT environments
- Experience managing transformation deliveries
- Experience with global delivery models (onshore/offshore)
- Familiarity with ITSM tools (such as ServiceNow, BMC, Remedy, etc.)
- Exposure to digital workplace, end user computing cloud, infrastructure, application, and security services
Benefits
- unlimited paid time off
- 401(k) plan
- comprehensive healthcare
- HSA matching
- ongoing learning opportunities
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