• Manage a cross-functional team of ~6 (2 developers, 3 support/QA staff, 1 technical SME/lead focused on database, infrastructure, and production support) • Mentor and develop team members, fostering technical growth and accountability • Conduct code reviews, provide constructive feedback, and maintain code quality standards • Run sprint planning, backlog grooming, and retrospectives • Shield the team from disruption while ensuring urgent production issues are triaged and resolved efficiently • Contribute directly to CaseAware development — writing, reviewing, and shipping production code in PHP/MySQL • Own the Azure DevOps CI/CD pipelines, repositories, boards, and release processes • Design and implement API/web service integrations (REST, SOAP, XML, JSON) with external legal and vendor systems • Prioritize and manage the product backlog in collaboration with stakeholders • Assess current workflows and implement process improvements to shift the team from reactive to proactive • Develop deep domain knowledge of CaseAware's architecture, integration engine, and customer customization model