Helping businesses provide great service on their phone calls - since 1990.

Call Center Agent

Call Center RepresentativeCall Center RepresentativeFull TimeRemoteSeniorTeam 51-200Since 1990H1B No SponsorCompany Site LinkedIn

Location

Florida + 2 more

Posted

1 day ago

Salary

$16 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Handle incoming calls for the Florida Department of Financial Services related to the My Safe Florida Home Program • Provide courteous, professional, and accurate assistance to callers • Deliver excellent customer service while addressing questions and concerns • Maintain a clear, confident, and professional phone presence • Communicate information effectively in a friendly and personable manner • Adhere to program guidelines, policies, and call-handling procedures

Job Requirements

Reliable Internet: A stable, wired internet connection to your Wi-Fi router or cable modem, with a minimum speed of 20 Mbps download and 5 Mbps upload.
Professional Equipment: A high-quality wired headset, keyboard, and mouse are required for optimal performance.
Schedule Availability: Candidates must be available to work a Monday through Friday schedule, from 8:00 AM to 5:00 PM ET.
Residency Requirement: We currently prefer candidates from Florida, Tennessee, and Texas for existing job opportunities. We kindly request that individuals residing outside of these states refrain from applying.
Background Check: You are able to pass a Level 2 background check.

Benefits

Remote Work Flexibility: Enjoy the convenience and comfort of working from your home.
Comprehensive Paid Training: Receive thorough training to ensure your success in the role.
Robust Benefits Package:
Medical, Dental, and Vision Insurance
Life Insurance
Supplemental Benefits
401K Retirement Savings Plan
Time Off: Benefit from paid holidays and paid time off.

Related Categories

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