• Manage an assigned account or group of accounts, creating value for customers through technical service and identifying new product opportunities • Build and maintain strong business relationships to ensure customer satisfaction and retention • Review treatment programs and processes in territory accounts to ensure effective applications through routine testing and monitoring • Coach and mentor indirect reports as needed • Conduct site and LMS/classroom training programs to understand the operations of territory plants and new customer sites • Develop and implement sales plans for new opportunities to expand territory • Manage account profitability through monitoring pump settings, pricing, and accounts receivable • Review territory applications and processes/procedures for safety improvements