FleetPride logo
FleetPride

We Keep America’s Trucks Moving.

Field Trainer – Store Operations

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

Not specified

Seniority

Senior

3 yrs expEnglish

Job Description

• Deliver engaging in-person and virtual training sessions for store and field teams focused on operational excellence, systems use, and customer experience. • Train on all operational systems including point-of-sale, inventory management, shipping, receiving, reporting, and data accuracy. • Provide on-site coaching and support during system implementations, process rollouts, and post-launch transitions to reinforce best practices. • Advise and assist in refining training tools, job aids, and process documentation to ensure clarity and consistency across all store locations. • Evaluate learner performance, identify skill gaps, and collaborate with field leaders to create targeted development plans. • Serve as a subject matter expert and resource for store teams, troubleshooting user or process issues and escalating as needed. • Champion a culture of continuous learning, operational discipline, and safety excellence. • Maintain strong cross-functional relationships with IT, Operations, and Learning & Development to ensure effective and timely training delivery. • Travel up to 75% to provide on-site support and facilitate training at multiple locations.

Job Requirements

  • 3+ years of experience training, mentoring, or supporting employees in a retail, distribution, or service operations environment.
  • Demonstrated success in delivering high-quality training in both front-of-house and back-of-house environments.
  • Strong communication and interpersonal skills with the ability to engage diverse audiences.
  • Proven organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
  • Demonstrated leadership qualities or previous experience in peer-to-peer or supervisory training roles.
  • Ability and willingness to travel up to 75%.

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Professional development opportunities
  • Flexible working arrangements

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