• Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual • Foster a culture that encourages team members to work safely, identify potential hazards, and report safety concerns immediately to their direct chain of command • Maintain active status within the agency’s platforms, including learning management systems to complete training that may be directed toward self-improvement, mission-specifics, or Just-In-Time (JIT) training • Assess disaster-related, unmet needs and develop an individualized service plan for disaster recovery • Coordinate all referrals, service planning, and client documentation for assigned caseload • Participate in weekly case staffing(s) with Group Supervisor when on deployment • Complete all required ICS, LMS-based and other required Disaster Case Management Program trainings in a timely and consistent manner • Participate in workshops, seminars, education programs and other activities that promote professional growth and development • Inform immediate supervisor and cadre manager of any situation leading to suspended availability for an extended period • Respond to inquiries, requests for assistances and/or direction, and any other requests from personnel within a reasonable and timely period • Function as a liaison between stakeholders and other service providers, maintaining consistent communication with chain of command regarding effectiveness of case management services • Conduct Needs Assessments on an as-needed basis • Maintain a full caseload, updating individualized plans as survivors move forward in recovery • Continually assess ongoing changes in behavior, circumstances, or conditions that may affect survivor safety and needs • Demonstrate client progress toward risk reduction, achievement of goals, and positive case outcomes • Maintain accurate records, files, forms, statistics, and additional relevant information in accordance with agency policy, licensing, and/or funding requirements • Other duties as assigned