• Manage renewal and new procurement of TNC permits at the state and local level • Monitor and advise regulatory reporting obligations currently fulfilled by Operations Compliance • Lead regulatory compliance across state and municipal transportation network company regulations, including interpreting requirements for driver eligibility, background check requirements, vehicle standards, insurance mandates, and operational reporting. • Monitor and interpret new and evolving TNC regulations and advise the business on implementation requirements. • Develop jurisdiction-specific compliance matrices and scalable internal controls. • Partner with Operations and Safety to ensure driver onboarding, deactivation, and monitoring processes align with regulatory requirements. • Lead responses to regulatory audits and investigations, and support Operational Compliance’s responses to client audits and inquiries. • Support operations’ management of Federal Transit Administration requirements tied to federally funded programs through regulatory interpretation and compliance support. • Oversee adherence to applicable FTA circulars and grant-related obligations, including procurement standards, drug and alcohol program coordination (where applicable), Title VI reporting support, and record retention requirements. • Partner with Finance and Operations to ensure compliance with grant conditions and reporting frameworks. • Lead compliance efforts related to the Americans with Disabilities Act as applicable to demand-response and paratransit services. • Partner with Product and Operations to ensure service design aligns with ADA requirements for accessibility, nondiscrimination, and service comparability. • Develop training materials and internal guidance to reinforce accessibility obligations across the organization. • Build and maintain policies, SOPs, and internal controls aligned with transportation network company frameworks. • Develop compliance monitoring mechanisms, dashboards, and reporting cadence for executive leadership. • Conduct periodic risk assessments to identify gaps or emerging regulatory risks. • Deliver compliance training to cross-functional teams. • Serve as a primary liaison between Legal and Operations on regulatory compliance matters. • Escalate material compliance risks with clear, actionable recommendations. • Support Executive- and Board-level reporting on compliance posture and regulatory trends.