Gabtech Global Helps Business Owners Grow Their Businesses Through Outsourcing
Support Technician
Location
United States
Posted
55 days ago
Salary
$40K / month
Job Description
Job Requirements
- Previous working experience as a support technician for two years in a similar role.
- MUST have VEEAM experience
- MUST know how to troubleshoot backup/storage
- Hands-on experience diagnosing and resolving technical issues using creative problem-solving skills.
- Strong attention to detail and self-motivation.
- Intermediate knowledge of Windows operating systems—desktop and server.
- Bachelor's degree in computer science or a high school diploma and two years of relevant experience.
- Working experience with service desk ticketing systems, monitoring tools, and patching tools.
- Knowledge of VMware vSphere and Microsoft Hyper-V.
- Experience working with enterprise backup platforms is preferred.
- Basic network infrastructure knowledge (switching, routing, TCP/IP, etc.) and knowledge of Microsoft 365.
- Ability to follow processes but also think outside the box.
- Excellent organizational, communication, and interpersonal skills.
- Highly customer-oriented and patient.
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