• Build and customize Salesforce applications using Apex, Visualforce, Lightning Components, and declarative tools (e.g., Process Builder, Flows) to support CRM needs. • Create and maintain integrations between Salesforce, NetSuite, and other internal systems (e.g., project management tools or accounting software). • Troubleshoot and resolve bugs, performance issues, and user-reported problems in Salesforce and NetSuite environments. • Optimize workflows, reports, and dashboards to improve usability and data visibility for electrical project teams and management. • Ensure data integrity and security across platforms, adhering to best practices and compliance requirements. • Work closely with stakeholders (e.g., project managers, sales teams, and executives) to gather requirements and translate business needs into technical solutions. • Provide recommendations on how Salesforce and NetSuite can improve operational efficiency in the electrical contracting space. • Document technical specifications, processes, and user guides for developed solutions. • Stay current on Salesforce and NetSuite updates, features, and certifications to recommend new capabilities. • Propose and implement automation solutions to reduce manual tasks for field crews and office staff. • Participate in code reviews and contribute to a culture of continuous improvement.