The Inside Sales Representative supports customers throughout the sales process by efficiently managing orders from generation to logistics, working closely with Outside Sales Representatives to process orders and resolve issues. They also source new sales opportunities by developing vendor relationships, following up on leads, and qualifying prospects through research and initial conversations.

The Senior Inside Sales Representative supports customers throughout the sales process by managing orders from generation to logistics, working closely with Outside Sales Representatives to process orders and resolve issues. Key accountabilities include OSR Support (50%), Account Management (30%), Prospect Development (10%), and Continuous Improvement (10%).

This role is responsible for driving top and bottom-line growth by managing existing small to medium-sized accounts and developing new business through proactive prospecting and engagement across Company diverse industries. Key outcomes include delivering revenue and gross profit growth, creating a superior customer experience, maximizing inside sales productivity, and championing a high safety culture.

The Territory Manager partners with the outside sales team to grow business within assigned accounts and territory, focusing heavily on creating quotations, fact-finding, and promptly managing tickets received through the CRM. Responsibilities also include working leads for future sales, becoming an equipment expert, and participating in special projects like outbound calling campaigns.